PRIVACY POLICY
Introduction
Osteria Vitis, operated by 63 Delis Group Ltd (“we”, “us”, “our”), is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.
Information We Collect
We may collect and process the following data about you:
• Personal Identification Information: Name, email address, phone number, postal address, and payment details.
• Usage Data: Information about how you use our website, products, and services.
• Cookies: Data collected through cookies and similar tracking technologies (please see our Cookie Policy below for more details).
How We Use Your Information
We use your personal information for the following purposes:
• To process your orders and manage payments.
• To provide customer support and respond to inquiries.
• To send you marketing communications (if you have opted in).
• To improve our website, products, and services.
• To comply with legal obligations and enforce our terms and conditions.
Legal Basis for Processing Your Information
We will process your personal data based on the following legal grounds:
• Consent: Where you have given us clear consent to process your personal data for a specific purpose.
• Contractual Necessity: Where processing is necessary for the performance of a contract with you.
• Legal Obligation: Where we need to comply with a legal or regulatory obligation.
• Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Sharing Your Information
We may share your personal information with:
• Service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, delivery services).
• Law enforcement agencies, regulatory bodies, or other third parties where required by law or to protect our rights.
Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Rights
You have the following rights regarding your personal information:
• The right to access your personal data.
• The right to rectify inaccurate or incomplete data.
• The right to erase your personal data (right to be forgotten).
• The right to restrict processing of your personal data.
• The right to data portability.
• The right to object to processing.
To exercise these rights, please contact us at the address below.
Security of Your Information
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, use, or disclosure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
COOKIES POLICY
Introduction
This Cookies Policy explains how 63 Delis Group Ltd, trading as Osteria Vitis (“we”, “us”, “our”), uses cookies and similar technologies on our website. By using our website, you consent to our use of cookies in accordance with this policy.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, smartphone) when you visit a website. They help the website recognise your device and store certain information about your preferences or past actions.
Types of Cookies We Use
We may use the following types of cookies on our website:
- Essential Cookies: These cookies are necessary for the operation of our website. They enable you to navigate the site and use its features.
- Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. This helps us improve our website’s performance and user experience.
- Functional Cookies: These cookies allow our website to remember choices you make (such as your username or language) and provide enhanced, more personalised features.
- Targeting Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They may also limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
Managing Cookies
You have the right to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please note that if you choose to decline cookies, it may affect your ability to use certain features of our website.
You can manage cookies through your browser settings. For more information on how to manage cookies in popular browsers, please visit:
Changes to This Cookies Policy
We may update this Cookies Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information on our cookie practices.
Contact Us
If you have any questions about this Privacy Policy, Cookies Policy or our privacy practices, please contact us by emailing dpo@ 63delis.com or by writing to 63 Delis Group Ltd, Attn. DPO, 7a High Street, Barnet EN5 4BS, United Kingdom.